The 7 Gifts of Managed Service Providers

Now Your IT Staff Can Take the Holidays Off!

You're busy this time of year. Holiday orders are coming in fast, you're trying to coordinate your own family plans, and you're also planning for the year ahead! You have employees to manage and when things are going well, it becomes easy to neglect your day-to-day IT maintenance. But could that lead to a high-stress holiday catastrophe? This is a lot of stress for anyone. We get it, which is why we've put together this list of the top 7 things that your Managed Services Provider should be gifting you this holiday season, no matter what! 

1. 24/7/365 Maintenance and Support
While a lot of what an MSP will do for you is done remotely, you’ll want to make sure you pick local IT support in MD, DC, and VA for the times when they’ll need to come on-site. You’ll be grateful that while you and your employees don’t work 24/7, your IT company does all year round. So no matter what happens, we've got you covered.

2. Vendor Relationships
Do you currently have multiple vendors being utilized? Is managing them difficult and time consuming? Your Managed Services Provider should be able to support all your IT needs, as the security of your business technologies is paramount. If your providers do not have IT security specialists in house, consider consolidating IT support with a MSP that has this broader scope of expertise.

3. Experience with the Tools You Need Specific to Your Business
Not everyone needs the same tools in order to run their business efficiently. Your MSP should understand your business’ needs and customize the tools you need accordingly. There should never be a one package fits all.

4.Cloud and Backup Services
One of the biggest benefits of having an MSP is not only letting them manage your IT services, but backing up your data to a remote server and manage updates automatically. Knowing all your important data is safe should be a huge priority for any business, no matter what industry you’re in.

5. Helping You Get Prepared for Disaster
No one ever expects a disaster to happen. Whether it’s because of a natural disaster or a hack, your Managed Service Provider should have a plan in place to ensure that your business won’t be affected.

6. A Plan for the Future
Think of your MSP as another invested team member of your company. They should provide you an analysis of current trends and what to expect in the IT world. Coming up with a plan for the future is crucial to saving time and money down the road.

7. Support

There’s no better way to point out the value of having a trusted MSP on call this holiday than sharing our holiday video of the North Pole’s close call with calamity. We hope you are as prepared as Santa.

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Kimberly Scolaro

Kimberly designs VoIP, voice and video communication solutions for organizations with offices both locally and internationally. With a background in education, Kimberly helps clients understand their existing communications, showing them how to boost productivity and save money. She specializes in on-premise and hosted phone systems and video solutions designed to fit her clients’ budgets. Kimberly enjoys hiking, gardening, and cheering-on her children in their sporting events. She is a graduate of Salisbury State University.

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